FAQ
What age are the toys for?
The manufacturer’s age indication is on the packaging and in the safety information for each product. Not sure? Just email us.
Are the toys safe?
All our toys carry the CE mark and comply with the European toy safety rules (EN 71).
How quickly will my order arrive?
Within the EU in 1–3 working days, with tracking. Outside the EU it usually takes a few days longer.
Can I return my order?
Yes, you have 30 days to change your mind. Email your order number to hello@pipandpion.example and we will send you the return instructions.
How can I pay?
You pay securely with the methods shown at checkout, such as credit card, iDEAL and Apple Pay.